Privacy policy

Privacy Policy

Last updated: April 2026

Zemellow is a premium food brand offering natural dried products and superfood powders.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

Our store is powered by Shopify, which enables us to provide a secure and seamless shopping experience.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, billing and shipping address
  • Payment Information: Payment details such as credit/debit card information (processed securely via Shopify and payment providers)
  • Account Information: Login details, preferences, and settings
  • Order Information: Products viewed, cart activity, purchases, and order history
  • Communication Data: Messages or queries sent to us
  • Device Information: IP address, browser type, device details
  • Usage Data: How you interact with our website

2. How We Collect Your Information

We collect information:

  • Directly from you (when placing orders or contacting us)
  • Automatically (through cookies and analytics tools)
  • From service providers (such as Shopify and payment gateways)

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve website experience
  • Send updates related to your orders
  • Provide marketing and promotional communication (you can opt out anytime)
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Shopify (to operate our store)
  • Payment providers (for secure transactions)
  • Shipping partners (to deliver your orders)
  • Service providers (analytics, support, hosting)
  • Legal authorities when required by law

We do not sell your personal data.

5. Shopify & Third-Party Services

Our store is hosted on Shopify. Your data may be processed by Shopify and its partners to provide services such as payments, analytics, and marketing.

To learn more, visit: https://privacy.shopify.com

6. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze traffic and usage

You can disable cookies in your browser settings.

7. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Maintain records
  • Comply with legal obligations

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications
  • Request data portability

To exercise your rights, contact us at the email below.

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Zemellow
Devi Homes, Bachupally, 
Hyderabad, Telangana – 500090, India
contact@zemellow.com